Friday, January 17, 2014

The not so "free" hotel WiFi

According to HotelChatter, two-third of hotels now include free WiFi, notice that I say “include” not “offer” as WiFi should be a convenience like a shower and a TV. So, you book, check-in and ask for your Internet access key. No problem, front desk hands you a small sheet of paper with access code and instructions. You get comfortable in your room, kick of the shoes and log-in …

If this hotel is honest (and smart), login is quick,simple and you do indeed get good and free WiFi in your room, as you expected. Unfortunately, in too many hotels claiming to offer free WiFi, that’s not the case. Let’s break down these hotels in three categories: